Privacy notice

When you submit a tour request, we use the information you provide to review availability and respond with confirmation details. This page explains our approach in plain language.

Information you provide

Typically, this includes your contact information and details about your group request, such as preferred date, number of travelers, and any notes you choose to share.

  • Contact details used to respond to your request.
  • Request details used to check availability and tailor guidance.
  • Message content used to answer questions and support your planning needs.

How we use your information

We use your details to coordinate confirmation, communicate next steps, and respond to support requests related to your inquiry.

  • To review your preferred date and group size.
  • To provide confirmation-ready guidance and practical instructions.
  • To contact you about your request and any follow-up questions.

Email updates and preferences

If you opt in to receive email updates when submitting a request, we’ll use that to share confirmation information and relevant notifications about your inquiry.

You can adjust your preferences by contacting our support team.

Data responsibility

We treat request details with care. Access is limited to the team members who need it to review requests and provide customer support.

If you have questions about how we handle your request information, visit our support desk and we’ll help.

Questions about privacy?

Reach out to our support desk and we’ll guide you with clear, helpful answers.

Go to Support